— Logistics
Ship & Return.
Shipping
Orders ship from Los Angeles within 1–2 business days. We use carbon-neutral carriers wherever possible.
- US Standard — 3–5 business days · Free over $80
- US Express — 1–2 business days · $18
- International — 7–14 business days · Calculated at checkout
Returns
30 days from delivery, unworn and tagged. Refunds are processed within 5 business days of receipt.
- US returns are free — request a label at crew@braaap.co.
- International return shipping is the customer's responsibility.
- Drop pieces marked FINAL SALE are not eligible.
Exchanges
Need a different size? Start a return and place a new order — that's the fastest way to get the right fit before it sells out.
Damaged or wrong item
If something arrived damaged or incorrect, email crew@braaap.co within 7 days with your order number and a photo. We'll make it right.